Frequently Asked Questions
We do require that all our properties shall be furnished in accordance with DTCM (Department of Tourism and Commerce Marketing) furnishing requirements and be available for at least 90 calendar days per year.
If you would like to become one of our homeowners, we can arrange an initial phone consultation with our team, which is followed by a visit to your home and a bespoke proposal/quotation.
Once the terms are agreed to and an agreement is signed, we can schedule a professional photo shoot and blueprint of your home.
Our registered holiday homes are typically ready to be marketed within a few days, and we can then start welcoming guests for your available dates.
How much you can earn is dependent on your home’s location, quality, and availability. If you would like to find out more, please get in touch and our team will happily organize a personalized forecast for you.
Our team can talk you through all the ways in which we keep your home safe and secure. From strict guest vetting to insurance and safety requirements for your home.
Every home should be equipped with a fire extinguisher, first aid kit and other safety equipment, be in accordance to DTCM furnishing list for holiday homes and a third party (public liability) insurance will be obtained prior to renting your property.
Every property is unique. Factors like facilities, location as well as how your holiday home is furnished will influence the rental price.
Please contact Elegant Homes™ if you require an estimate. One of our market experts will be more than happy to assist you.
We will:
market and advertise your property to suitable adults who are older than 21 as well as families and executives.
screen the guests beforehand via a phone call to make sure that they are part of the target group.
develop and maintain a website for every individual property that includes photos, descriptions, info regarding the pricing and availability.
visit your place to take professional, high-quality photos.
take care of the bookings by applying the rental prices that appear in the contract and offer any specials approved by the owner.
take care of the communication pertaining to the booking and all client relations.
collect the money as well as taxes that are required by the Dubai government and submit it to the DTCM.
validate and gather all the documentation required and send these to the DTCM.
collect the security deposit before any guest checks in and after the property has been inspected for damage, we will ensure that the deposit is returned to the guests when they check out.
We work with respected local and global accommodation and advertising websites, as well as corporate booking platforms that allow for travellers across the world to book a stay in your home. In addition, we take bookings from our own website and accept repeat bookings.
At Elegant Homes™, we take care of your property as if it was our own, and that is why we have a number of processes in place to avoid any issues arising from guest vetting, collection of security deposits and insurance to physical and photo inventories as well as personal check-ins and check-outs for each guest.
We recommend all landlords to hold an annual maintenance contract (AMC) with a trusted home repair company. This policy helps you year-round and ensures that there aren’t any unexpected costs while you are away.
If a guest reports an issue, we work to ensure both for the homeowner and guest that it is resolved as soon as possible, so that you can come home to everything working perfectly. However, we are able to resolve 90% of the issues that may arise without ever contacting you during your travels.
For anything more important or anything that requires more specialist knowledge about your home, we will contact you to ensure we are able to find the right solution for you.
There are no listing fees or costs that need to be paid beforehand. Elegant Homes™ charges competitive rate which includes A to Z services on the bookings that we make for you, depending on the length of your contract and other factors. Get in touch with us today to get more details.
We also offer a full-service property management program for long-term rentals.
We have one of the most comphrehensive Landlord’s Portal in the market, allowing our landlords to log-in online and check all their bookings (previous, current and future), financial transactions and statistics, as well as see their payouts history, utility payments history, calendar, personalized dashboard or book an owner stay directly. The portal is updated on daily basis thus keeping everything up-to-date
All property owners shall ensure to:
Furnish their properties in accordance to DTCM standards, property in good order and all appliances operational.
Pay service charges on time to allow guests’ uninterruptible access to the property and its facilities, such as to the pool and gym.
Pay utility charges on time to avoid any inconvenience for the guests.
Respond to our team to find best solution in case of maintenance or other issues.
